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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gregory Mitchell

November 21, 2023

5  out of  5 rating by Gregory Mitchell
"In every way possible, Ms. Lorraine White has given me the best options for my home and vehicle insurance. You feel a kind and loving spirit the moment you walk through the door. I recommend you allow her to take care of all your insurance needs. Good people, good business, and good insurance. Give them a try."

Alisha Jones

November 2, 2023

5  out of  5 rating by Alisha Jones
"The service I received from Shea Davis was outstanding. I’ve been with State Farm for many years and because the agent is so knowledgeable, helpful and kind I will remain a loyal customer. Not to mention their quote was hands down the best!!!"

SouthSideDonDiva Cleans

October 19, 2023

5  out of  5 rating by SouthSideDonDiva Cleans
"Mrs. Lorraine is a very nice agent. My partner and I were welcomed and felt as if we were part of State Farm’s family there."

Pamela Legard

October 14, 2023

5  out of  5 rating by Pamela Legard
"30+ years of excellent customer service. Recently Mrs. Johnson took great care assisting me with upgrading my coverages. Thanks!"

Destinee Jolly

August 18, 2023

5  out of  5 rating by Destinee Jolly
"The experience getting renters insurance for my college apartment was very fast and easy!! It took no more than 10-15 minutes."

Telba Shaffers

July 26, 2023

5  out of  5 rating by Telba Shaffers
"Ms. Shea Thank you for everything you are so caring you just take your time and just explain everything you make sure I understand thank you for answering every call I give you every question I give you just thank you thank you so much.. have a blessed day"

RJA

June 26, 2023

5  out of  5 rating by RJA
"Anissa Lang is the best! Expert knowledge and very polite! Give her a call if you need a great insurance agent! Everyone at the Anna Jones office was friendly and professional. Highly recommend!"

Cleotha Alexis

June 23, 2023

5  out of  5 rating by Cleotha Alexis
"I came in to have claim information faxed. Ms Camino was very nice and courteous in doing so. She had a "can-do" attitude and was willing to do all she could to help me. Lois was very friendly and professional about her job. I couldn't have asked a better person than Lois to say yes I'll help you TYVM Lois."

ANTONIO GRAY

May 23, 2023

5  out of  5 rating by ANTONIO GRAY
"Excellent"

Sonjanita Jordan

May 11, 2023

5  out of  5 rating by Sonjanita Jordan
"Ms. Lorraine was AWESOME!!!"

Tekisha Percy

April 18, 2023

5  out of  5 rating by Tekisha Percy
"Anna Jones is the best insurance!!!!"

Franchesca Simmons

April 14, 2023

5  out of  5 rating by Franchesca Simmons
"Anna Jones - State Farm Insurance is phenomenal!! Anna Jones and her ENTIRE STAFF are knowledgeable, friendly and so helpful! This is the best location for ALL of your insurance needs."

Carl LeDuff

March 27, 2023

5  out of  5 rating by Carl LeDuff
"I have been with Anna Jones for 10 years and the service is awesome! Every time I call the office the workers are nice and always trying to find me a discount on my policy , I wouldn’t want be with any other agency"

Angela Nicholas

March 25, 2023

5  out of  5 rating by Angela Nicholas
"Mrs Shea Davis- Johnson is always so kind and helpful. She is very patient and knowledgeable. I appreciate her hard work and determination."

Sherie Booker

March 23, 2023

4  out of  5 rating by Sherie Booker
"I am only giving a 4 star due to the person I spoke with today Demetris. She was very helpful and resolved my issues. But on a normal stance they would get a 2 star. Do better with the customer service and calling people back when messages are left. I have years of this happening and at some point customers do get tired of nonresponses."
Profile photo of April Grene

April Grene

March 23, 2023

5  out of  5 rating by April Grene
"Mrs. Lorraine White was very courteous and professional when assisting me. She made me feel comfortable and made sure I received the right policy for my needs at this time. Actually, I’ve never had a bad experience with any of the employees at the Anna Jones Insurance Agency."

Antoinette Collins

March 22, 2023

5  out of  5 rating by Antoinette Collins
"Treated cordially and everything was professionally done."

C

March 21, 2023

5  out of  5 rating by C
"I been with State Farm Insurance for years and Mrs. Anna Jones is the Best. Courtesy and friendly Staff. Great State Farm Agent. 💯"

Ashley Williams

March 17, 2023

5  out of  5 rating by Ashley Williams
"Anna was really helpful in getting exactly what I needed for my home. She had amazing customer service. I would definitely recommend her for any of your insurance needs."

P O

March 1, 2023

5  out of  5 rating by P O
"Great customer service. Customer service representative was very helpful."

Vicki Minor

February 26, 2023

5  out of  5 rating by Vicki Minor
"A customer for over 30 years and always pleased with their service."

Barbara Franklin

February 24, 2023

5  out of  5 rating by Barbara Franklin
"Lois Carmen is the right staff member to sit in Anna Jones State Farm Office! She is knowledgeable, pleasant, and so very friendly!! I have been with St Farm 40+ years!!!"

Yetive Cagler

February 13, 2023

5  out of  5 rating by Yetive Cagler
"CUSTOMER SERVICE IS AMAZING !!!!"

Naaman Hills

February 10, 2023

5  out of  5 rating by Naaman Hills
"I’ve been dealing with them for years. I would not have it any other way. Great customer service!"

olantha morris

February 9, 2023

5  out of  5 rating by olantha morris
"I called Anna Jones’s office because I needed to update my interest for a renter’s policy. Within 6 minutes, Agent Lorraine White had my documents emailed to me and the other respective party. The customer service was great."